Oujoi.com accepts returns on regularly priced items for any reason within 15 days after you receive the product.

Returns are accepted on products that are unused, unopened and in original condition including packaging and any free or promotional items included in your order. We do not accept returns on items that have been opened/used.

Free gifts with purchase must also be returned.

Please email hello@oujoi.com to start a return or you can fill out the form below. Please do not return any items that have not been approved by us. Once we receive your return request, we'll email you a pre-paid shipping label which you will be able to print. 

Please securely package your items and ship it back to us. 

Once we've received your return, we'll examine it, and refund all items that have been  approved. Return shipping fees are paid by you, the customer. Shipping fees are non-refundable so you'll receive a full refund minus original shipping fees and return shipping fees.