Perfume oils have a shelf life of up to 3 years.

Products should be stored in a cool, dry place and out of direct sunlight.

Yes, our products are 100% cruelty free. We do not test on animals.

Our products ship from our warehouse in New York.

Order processing time is between 1-5 business days, Monday - Friday during normal business hours excluding federal holidays within the United States.

If your order is placed on Saturday, Sunday or a Public Holiday, the first processing day will be the next business day.

During holidays and sales, orders may have an extended shipping time.

Contact hello@oujoi.com immediately. We may be able to change the address for you if your order hasn't already been shipped.

If you need to return an item, please contact us at hello@oujoi.com. Please read our returns policy here before initiating a return.

Unfortunately, we do no do exchanges.

Please contact Customer Service at hello@oujoi.com to cancel an order. An order can only be cancelled within 24 hours after placement, if it has not yet shipped.

Orders cannot be changed once they are placed. You will need to cancel your order and place another.

No, only one discount code can be used. Codes cannot be combined.

We accept debit and credit cards including Visa, MasterCard, American Express and Paypal. We do not accept cash, personal checks, money orders, or cash-on-delivery.